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Limited Lifetime Warranty

 

WHAT DOES THIS LIMITED WARRANTY COVER? 

 

Subject to the exclusions and limitations set forth in this Limited Warranty, We warrant to You that each Product will be free from defects in material and workmanship, under normal use and maintenance, for the applicable warranty period stated below.

 

The warranty period for Your Product (excluding certain components discussed in the following paragraph) begins on the date the Product was purchased, whether purchased by You or by a third party on Your behalf. Your warranty is only valid if used by you and does not extend to future owners if the property is sold.

 

Notwithstanding the preceding paragraph, the warranty periods applicable to the following Product components that were not originally manufactured by Us are as follows:

  • Acrylic or Solid Surface: 10 years from the date of initial installation.

  • Lighting, Electronic, and Powered components: 2 years from the date of original purchase.

  • Hardware: 5 years from the date of original purchase.

 

WHAT THIS LIMITED WARRANTY DOES NOT COVER (EXCLUSIONS): 

The Limited Warranty does not apply to any Product:

  • installed or used outdoors.

  • used for purposes for which it is not designed or intended by Us.

  • which has been subjected to misuse, vandalism, abuse, negligence, accident, or unauthorized modifications.

  • which has been improperly stored (if the Product must be stored, it should be covered and stored in a humidity and temperature-controlled environment, away from direct sunlight);

  • which has been improperly installed, cleaned, or maintained.

  • which has been subjected to improper temperature, moisture and/or humidity extremes (temperature outside the range of 50-85°F (10-29°C) and humidity outside the range of 30-55% are considered extreme);

  • damaged by fire, flood, acts of God, or other external causes beyond our control.

  • varying in color and characteristics due to age, sunlight, smoke, or other environmental conditions.

  • exhibiting any effects on the color and/or integrity of the finish or appearance due to the use of abrasive cleaners, cleaners that contain chlorine, acidic cleaners, scuffing sponges, or steel wool; and/or

  • exhibiting normal wear and tear.

In addition, natural woods may vary in color and characteristics and exhibit subtle changes as they age. For example, painted doors, drawer fronts, and face frames may eventually have visible cracking around the joint area, and cabinet colors may darken or lighten over time. These variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this Limited Warranty.

 

SOLE AND EXCLUSIVE REMEDY:

 

In the event of a defect in the workmanship or materials of a Product or Product component occurring during the warranty period described above, We will, at our option, repair or replace any defective Product or Product component. By way of example but not limitation, the following costs and expenses are not covered by this Limited Warranty: (1) labor costs for the original installation, removal, or reinstallation of the Product, or defective part thereof; (2) labor costs or material charges for the removal, reinstallation, repainting, refinishing or replacement of any other items or building materials which must be removed, replaced, reinstalled, or refinished in order to repair or replace the defective Product or component.

If a Product or components are replaced or repaired, We cannot guarantee an exact match with the finish or appearance of other products or fixtures installed at Your dwelling. This is due to changes that may occur during the Products’ natural aging process, affecting its color and/or grain.

HOW DO YOU OBTAIN WARRANTY SERVICE?

To obtain more information regarding the Product or to make a claim under this Limited Warranty, please write to victoriavierasales@gmail.com , and we will arrange for inspection of the Product.

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